Axa
Bournemouth, UK
About the role
AXA Health are recruiting a Conduct Risk MI & Insight Manager who will be responsible for maintaining Health's view of Conduct Risk. The successful candidate will assess this Conduct Risk landscape through the collation of multiple internal sources of data, delivering insight to assess business performance and drive decision-making across the business. Through the provision of subject matter expertise, the Conduct Risk MI & Insight Manager will help drive a customer focussed business culture and assist in effective application of the transversal AXA UK Conduct Risk Framework
You will lead on embedding usage of Consumer Duty MI (provided by the Data Insight team) and, through ongoing design, evolve the approach to Consumer Duty MI to ensure sources of customer harm are appropriately monitored and mitigated. You'll also have the opportunity to deputise for the Head of Enterprise Governance & Reporting on key matters relating to Conduct...