As a Performance Analyst for Traffic Technology you will join a small friendly team within the IT Directorate. You will manage a team of 2 and be responsible for the calibration and optimisation of Smart Motorways ensuring that they are performing as intended and that customers face as minimal disruption as possible. With a strong analytical background you will be able to identify areas for improvement and review performance in line with targets and be able to report on this. The role will also offer you variety on a day to day basis with a wider focus on customer complaints and investigations in relation to speed setting and technology failures

06/04/2022
Full time
Highways England Guildford, UK
National Highways have an excellent opportunity for a Senior Data & Intelligence Analyst to join our team in the South East. Within this role, you will support Operations, at both a national and regional level, improving performance by undertaking data analysis and modelling activities, creating reporting material to derive intelligence that provides valuable insight, driving improvements and make recommendations that support investment and decision making. This role can be based from Guildford, Basingstoke or Maidstone. What you’ll be leading on The gathering, analysing, visualising and monitoring of relevant data from Operations, to explore patterns, cause and effect and trends within the business. Identifying areas for further analysis, producing performance and service insights to support and improve decision-making with Operations. Identifying opportunities to improve Operational safety, customer and delivery performance through the innovative use of data...