As a Performance Analyst for Traffic Technology you will join a small friendly team within the IT Directorate. You will manage a team of 2 and be responsible for the calibration and optimisation of Smart Motorways ensuring that they are performing as intended and that customers face as minimal disruption as possible. With a strong analytical background you will be able to identify areas for improvement and review performance in line with targets and be able to report on this. The role will also offer you variety on a day to day basis with a wider focus on customer complaints and investigations in relation to speed setting and technology failures