Aligntech is the value-added distributor of leading manufacturers within the MENA region, our partner organizations are companies that go by the name of: Genetec, Mobotix, DDN and Fermax; Our range of professional services offer our clients End to End solutions that contribute to their business growth

AlignTech Birmingham B14, UK
Full time
ore about the role Join a team that is changing millions of lives. Transforming smiles, changing lives At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. Ready to join us? About this opportunity Responsible for effectively, efficiently and promptly handling doctors’ inquiries, requests and complaints regarding the Scanner and CAD/ CAM available services or products specially from Dental Laboratories, via phone calls and/or emails to achieve customer satisfaction. They are focus on pursuing first call resolution, by using their knowledge or reaching out to the support staff as needed. If FCR cannot be achieved they need to take...