Sabio Ltd

We make sure your customer experience is brilliant, then stays brilliant. Sabio provides the expertise and solutions you need to respond to the ever-changing needs of your customers. Then with our analytics and insight, we’ll help you improve visibility, responsiveness and control across all your customer-interaction channels. As an Avaya Diamond Partner, Verint Premier Partner and Nuance Partner, Sabio has the depth of skills and experience to design, develop, deploy and support a simple or highly complex contact centre infrastructure and functionally rich applications

Sabio Ltd Home Based Work, Alabama Street, London, UK
15/10/2020
Full time
DVELP is a London based software development consultancy and a part of the Sabio Group. We work with leading brands including Marks & Spencer, Allianz and Deliveroo to build innovative customer service solutions using the latest technology from Twilio and Google. To learn more about our approach to both business and coding, please check out our cookbook. DVELP is looking for a Product Manager to drive the development of our Airline product. Airline provides unique integration capabilities between Twilio and Google Contact Centre AI (CCAI) that make it easy to create and manage virtual agent and agent assist solutions. What you will do Immerse yourself in our world of Artificial Intelligence for contact centres and customer experience Develop a deep understanding of our market, customer and partner needs, current product capabilities, competitors, product strategy and go-to-market approach Use this understanding to convert our product strategy into clear and detailed...