HMRC - Senior Data Analyst

  • HM Revenue and Customs
  • Hybrid (UK)
  • 25/05/2024
Full time Data Science Data Analytics Data Management Data Governance

Job Description

Salary
£42,618 - £50,509
National (£42,618-£45,831) London (£46,977-£50,509)
A Civil Service Pension with an average employer contribution of 27%

Location

Belfast, Birmingham, Croydon, Glasgow, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Stratford

Job summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

HMRC is the UK’s tax, payments, and customs authority, and we have a vital purpose: we collect the money that pays for the UK’s public services and help families and individuals with targeted financial support.
It’s a very exciting time to join HMRC!
At HMRC, we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.
We want to improve the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.
Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

About Customer Compliance Group:

Customer Compliance Group (CCG) ensures that HMRC successfully collects the full and accurate amount of money due from taxpayers, investigates offences against the tax system and takes action to identify and mitigate potential threats. CCG is the largest business group in HMRC, with over 26,000 people working in this area.

About Risk Intelligence Services:

HMRC's Risk and Intelligence Service (RIS) collects, integrates and analyses one of the largest and most diverse range of data and intelligence in the world. This enables HMRC to understand and manage risks associated with non-compliance with the UK tax system.
We invest in and support the development of our people, their skills, and tools, fostering a supportive, professional, and respectful working environment.

Job description

As a Senior Data Analyst, you will have access to one of the biggest data platforms in UK government.
Our Senior Data Analysts demonstrate high levels of experience and ability when using a range of cutting-edge analytical tools and software, manipulating complex datasets to develop insight and risk.
You will lead on our technical standards of analysis and are responsible for the quality of our analytical products, ensuring standards are upheld and improved. You’ll provide leadership and guidance on big projects and support our data analysts on complex profiles, encouraging delivery through others and seeking new and innovative ways of working.

Person specification

Key Responsibilities:

  • Use new tools and techniques to develop your expertise for manipulating large datasets, including a range of taxpayer, government, public and commercially available information
  • Initiate and undertake complex and accurate analysis
  • Train and mentor, our data analysts, building their confidence and capability
  • Review, advise and support more junior members, and establish processes, standards and templates for others to follow, improving the efficiency and quality of visualisations
  • Build capability within our analytical community, developing effective and efficient working processes which encourages our people to flourish
  • Advocate data governance and data management standards and guidelines within your team’s products and services

Essential Criteria:

  • Analysis and synthesis – You are able to understand and help teams to apply a range of methods to analyse research data and synthesise findings
  • Communication – You can demonstrate supporting or hosting difficult discussions within the team or with diverse senior stakeholders
  • Data management – You have experience of developing processes to enable good data management practices and compliance with data governance policies
  • Data modelling, cleansing and enrichment - You will ensure data for analysis meets data quality standards and is interoperable with other data sets, enabling reuse and work with other data professionals to improve modelling and integration patterns and standards
  • Logical and creative thinking – You are able to ensure that the most appropriate actions are taken to resolve problems as they occur
  • Project management – You will share knowledge and experience of project management methodologies with others, including tools and techniques
  • Leadership - You have proven experience of leading and/or mentoring others through project work or professional development activities

Technical skills

We'll assess you against these technical skills during the selection process:

  • Candidates will be asked to give a technical presentation on a recent piece of analysis, further details will be provided closer to the time.

Benefits

Alongside your salary of £42,618, HM Revenue and Customs contributes £11,506 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

  • Pension - We make contributions to our colleagues’ Alpha pension equal to at least 27% of their salary.
  • Family friendly policies.
  • Personal support.
  • Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills.

Overview of selection process: Selection Process details:
1. Online test - Numerical test
2. CV & PS 750 words which will illustrate why you think you meet the essential skills, knowledge, and experience for this role
3. Technical exercise at Interview
4. Interview - 3 Experience based questions & 3 Strengths based questions

How to Apply

After submission of the first stage of your application, you will be invited to complete a Civil Service Numerical Test. If you successfully pass the test, you will be invited to complete the final stage of the application.

As part of the application process, you will be asked to provide the following:

  • A copy of your CV detailing your job history, qualifications, and experience (We recommend that your CV includes the last 3 years of employment history, plus any other roles or experience that you feel are relevant to this role).
  • A Personal Statement a maximum of 750 words, which will illustrate why you think you meet the essential skills, knowledge, and experience for this role. Using the STAR process will help achieve a structured document.

Please Note: The successful applicant for this role may be required to undergo Security Check clearance following appointment into the post.

Further details around what this will entail are listed on the application form.

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake, please contact us via: ubsrecruitmentexcellence@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.

Sift

A sift of your CV and Personal Statement will be conducted against the key responsibilities and essential criteria.

We may also raise the score required at any stage of the process if we receive a high number of applications.

Interview

During the panel interview, candidates will be asked to give a technical presentation on a recent piece of analysis, further details will be provided closer to the time. Candidates will also be asked 3 Experience based questions and 3 Strengths based questions.

This is an example of a strengths-based question:

“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”

There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.

Interviews will take place via video link. Sift and interview dates to be confirmed.

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.

After interview, merit lists will be created for each location advertised within the vacancy. If you are successful at interview, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order.

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should:

  • Contact the UBS Recruitment Excellence Team via ubsrecruitmentexcellence@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

Diverse perspectives and experiences are critical to our success at HMRC, and we welcome applications from all people, from all backgrounds, with the experience and skills needed to perform this role.

We’re committed to creating a great place to work for all our colleagues, and we want everyone to feel valued and supported to achieve their potential.

Click here for more information on how we make this happen.

Additional Security Information

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

Important information for existing HMRC contractual homeworkers:

Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

Terms and Conditions

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants will join on the minimum of the pay band.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).
See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name :
RIS Recruitment Service
Email :
risrecruitmentservice@hmrc.gov.uk

Recruitment team

Email :
ubsrecruitmentexcellence@hmrc.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.
In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website