Reporting Data Analyst

  • DXC Technology
  • Sale, UK
  • 09/04/2019
Full time Data Science Data Engineering Data Analytics Data Management Statistics Software Engineering

Job Description

DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.  The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.com

Background

The Health Center provides a new approach to co-ordinating care. It has been designed to deliver an efficient and effective way for residents, their families and carers to access health and social care services. Working in partnership with health and social care organisations across health center to ensure people can get the right care, at the right time, in the right place.

The health center delivers a streamlined referral process, that aims to get people to their first appointment at the hospital with all relevant tests and information in place. This helps the first meeting with the consultant to be a decision-making appointment, reducing the need for return visits.

The Healthcare Co-ordination Centre is also a central point of contact which co-ordinates health and social care for people with multiple complex needs.

The whole ethos of the service is to equip people to manage their healthcare, keep them comfortable at home and offer non-medical options where appropriate.

Role Description:

The Reporting Data analyst will be part of the Performance Management Team and will be expected to report to the Performance Manager daily.

The primary function will be to meet the operational reporting requirements for the Health Center i.e. to produce reports required to support operational teams with meeting their SLAs, primarily using Tableau, MS Dynamics CRM standard reporting capability and MS Excel.

Over and above meeting the day to day reporting there is the opportunity to help change and shape the reporting solution as well as introducing new tools to automate and streamline the BAU function.

The Performance Team also plays a huge role in working with the technical teams to improve the software (Dynamics CRM) and equally with the users to streamline operational processes.

This is a great opportunity for an individual with an interest in Big Data and Analytics.  The project is a first of type in the country and is ambitious in what it wants to achieve.  Data from various NHS organisations provide for a rich integrated patient record.  The service aims to obtain insights from the various data sources to help improve patient outcomes.  The right candidate will be instrumental in delivering this vision.

Key Responsibilities

  • Produce daily, weekly & monthly Activity Reporting packs – whilst working with SMEs to understand trends, anomalies and produce narrative
  • Produce Monthly Financial Benefit Reporting packs – whilst working with Performance Manager and Service Director to understand trends, anomalies and produce narrative
  • Representation in CCG Working Groups (weekly) to present reports and manage Business Information Requests
  • Perform data quality audits and analysis against activity data and work with operational teams to resolve.
  • Analysis of activity / business information to identify areas with greater / lesser benefits
  • Identify Service inefficiencies / improvements and support operational teams to implement those changes
  • Work with operational teams to introduce changes to Service to ensure they are reported consistently (e.g. referrals from a new source type, new clinical pathways)
  • Work with Performance Manager and Service Director to identify and pursue new opportunities for Benefit Realisation
  • Work with Performance Manager to streamline BAU function in line with overall Performance Management Strategy
  • Deliver items (e.g. new reports, information requests) against Performance Team Backlog - working with relevant teams / SMEs to understand reporting requirements where appropriate.
  • Provide ad-hoc cover during periods of leave

Essential Skills

  • Degree or Equivalent Qualification
  • Desire to learn new technical report building skills
  • Desire to develop Data Analysis Skills
  • MS Office skills, especially Excel
  • A strong team player
  • Strong communication skills (written, presentation and verbal)
  • Ability to present to different audiences including Management
  • Ability to work independently / unsupervised
  • Ability to manage time effectively
  • Ability to work under pressure and deliver to tight deadlines

Desirable Skills

  • Previous experience of leading a team
  • Previous experience of Report Building
  • Previous experience of Data Analysis
  • Knowledge of databases and SQL
  • Experience using Tableau Desktop or Microsoft PowerBI
  • Knowledge of Microsoft Dynamics CRM
  • Knowledge of Agile software development methodology
  • Knowledge of EMIS, Graphnet software applications
  • Knowledge of Orion Rhapsody as well as other Integration Engines

Note: This job description describes the general nature of the duties and requirements of the job.It is not intended to be an exhaustive list or to limit the scope of any potential assignments or client engagement.

DXC is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment for all employees.