Business Intelligence Business Analyst

  • Intelliflo
  • London, UK
  • 15/01/2020
Full time Data Science Data Analytics Business Intelligence Statistics

Job Description

The purpose of the Business Intelligence Business Analyst role is to develop the use of data to drive business performance – collecting, reporting and analysing data. The successful candidate will effectively manage our data, including collection, storage and integration, and ensuring that all business management, finance and performance systems meet business needs.

Key Responsibilities

  • Take the lead on business systems, you will be devising solutions to ensure maximum benefit from our data assets to drive reliability, improve customer service and ensure value for money.
  • Build capability towards putting data at the heart of business decision making.
  • Working with stakeholders across the entire business, to create and foster a culture of enthusiasm and commitment to world class standards for data quality, reporting & analytics.
  • Lead on the development of tools, processes and systems that enable world class decision support solutions that support the needs of the business and end customer.
  • Develop solutions for Data Input and Data Integration as well as analysis and reporting. Take the lead on all related proposals and business development initiatives.
  • Ensure that the entire business fully utilises its Business Intelligence solutions, making full use of technologies, processes, and applications to analyse data and deliver competitive intelligence.
  • Drive continuous improvement through identifying opportunities for change and implementing best practice standards.
  • Use a range of communication tools and methods to engage with, and influence a wide, range of stakeholders, up to and including senior level, in relation to best practices and improvements for system utilisation and developments.

Knowledge Required

  • Thorough knowledge of Salesforce with relevant experience.
  • Understanding of API Integrations preferred
  • Experience with Splunk, Tableau, Hubspot, Jira, and familiarity with companies’ house and social media data sets is an advantage.
  • Knowledge of a programming language, and a reporting tool such as Tableau is highly desirable. Understanding of REST, JSON and other data integration toolsets, desirable.
  • Understanding of SQL preferred but not essential

Skills and Experience Required

  • Salesforce Administrator with a thorough understanding of SF Administration including:

 Syntax formulas
 Validation rules
 Creating workflows
 Process builders
 Lightning
 Creating roles/profiles/users/objects/fields/tabs

  • Significant experience as a Data professional, ideally from a Systems or Analytics background, with excellent knowledge of Business Intelligence / Management Information best practices.
  • Excellent knowledge of data management and decision support systems should include data quality and data integration, as well as tools for reporting and analysis.
  • Experience of building API integrations, ideally using Jitterbit or similar iPaaS
  • Proven ability to identify and respond to customer needs and build relationships at all levels will be essential.
  • Experienced at working on multiple projects
  • Good level of numeracy, strong powers of analysis and rigorous attention to detail, essential.

Qualifications Required

  • Graduate calibre
  • Salesforce ADM201 certified (preferred)