Netsuite Analyst/Administrator

  • Micro Focus
  • Newbury RG14, UK
  • 22/05/2020
Full time Data Analytics Business Intelligence Statistics

Job Description

At Micro Focus, everything we do is based on a simple idea: The fastest way to get results is to build on what you have. Our software solutions enable organizations to do just that. Secure and scalable, with analytics built in, they bridge the gap between existing and emerging IT—fast-tracking digital transformations across DevOps, Hybrid IT, Security, and Predictive Analytics. In the race to innovate, Micro Focus customers have the clear advantage.

Our portfolio spans the following areas: DevOps | IT Operations| Cloud | Security | Info Governance | Big Data, Machine Learning, & Analytics

Micro Focus is looking for an experienced NetSuite Analyst/Administrator with strong issue resolution and problem-solving skills. The candidate would be working with end users to identify and understand application issues with an eye toward overall problem resolution and not just simple fixes. Understanding of the NetSuite application, data flows, business processes, security and compliance processes, and overall configuration is required. Experience with ITSM tools and incident and problem management is a must. We require excellent communication abilities and great customer service practices.

Micro Focus is an international company with offices and employees in many locations around the world. As such, there is a significant amount of work across time zones and differing cultures. The ability to work on distributed teams with customers from all regions of the world is essential.

Primary Responsibilities:

  • Administer and manage NetSuite
  • Triage and manage incidents and problems utilizing ITSM toolsets
  • Collaborate closely with our internal Salesforce and Boomi teams
  • Work with Finance, the Chief Data Office, and Cyber Security to ensure data integrity, security, and compliance
  • Implement and follow policies, procedures and guidelines to ensure compliance with all statutory and legal requirements including but not limited to IFRS, SOX, and GDPR
  • Troubleshoot recurring issues and identify opportunities for optimization of the application or processes
  • Work closely with the vendor to ensure updates and patches are applied with minimal impact to the end users

Education and Experience

  • Bachelor's or Master's degree in Computer Science, Information Systems or a related field
  • 3-5 years of hands-on experience with enterprise application administration
  • 2-3 years of experience with NetSuite Administration
  • Good understanding of finance business processes and terminology
  • Strong problem solving and analytical/critical thinking skills

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Job:

Information Technology

Micro Focus is proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status