Service Delivery Manager - Home based

  • Ashdown Group
  • Remote Fix Me, Birmingham, UK
  • 22/06/2020
Full time Data Science Data Analytics Big Data Statistics

Job Description

Service Delivery Manager

A highly successful not for profit organisation are looking for an experienced Service Delivery Manager to join their team.

Please note- this role is a home based role - you will be working fully remotely and travelling occasionally.

The ideal candidate will have strong data analysis skills and have worked as either a Contracts Manager or Service Delivery Manager before.

Key responsibilities include:
Analyse, interpret and use complex data to develop actionable steps that will improve contract processes, compliance with SLA’s to optimise results

Assess organisational needs by seeking out and analysing robust financial / performance intelligence to identify areas of risk or improvement

Carry out effective individual contract analysis, including key performance indicators, and effectively communicate meaningful trends and opportunities

Provide strong and timely financial and business analytical decision support to key internal and external stakeholders

The salary on offer for this role is up to £32,000 plus benefits.