Business Insight Analyst

  • Capital One - UK
  • Nottingham, UK
  • 20/07/2020
Full time Data Science Data Analytics Big Data Business Intelligence Statistics

Job Description

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Business Insight Analyst

Reporting into the CTO our team is responsible for providing:

  • Analysis and insight on the UK Tech Performance

  • Producing the monthly Tech Regulatory and Governance reporting

  • Execute and govern the UK Tech budget and Financial Management

  • Programme Governance of Cross organisational Change

Responsibilities

Ability to pay attention to detail, communicate well and be a strong business partner are essential skills for this role. We need you to not only understand the data, but be able to provide insight and analysis through clear visual, written and verbal communication.

As a business insight analyst, you'll need to:

  • business partner within Tech Delivery in order to produce high quality, accurate and timely reporting that effectively informs and drives the investment portfolio of the business.

  • identify areas to increase efficiency and automation of processes

  • set up and maintain automated data processes

  • produce and track key delivery metrics

  • develop and support reporting processes

  • monitor and audit data quality

  • liaise with internal customers to fully understand data content

  • gather, understand and document detailed customer requirements using appropriate tools and techniques

  • manipulate, analyse and interpret complex data sets relating to the Tech Delivery

  • prepare reports for internal audiences using business analytics reporting tools

  • create data dashboards, graphs and visualisations

  • mine and analyse large datasets, draw valid inferences and present them successfully to management using a reporting tool.

Skills

Experience / Essential Skills:

  • excellent numerical and analytical skills

  • knowledge of data analysis tools

  • familiarity with other relational databases

  • knowledge of data modelling, data cleansing, and data enrichment techniques

  • the capacity to develop and document procedures and workflows

  • the ability to carry out data quality control, validation and linkage

  • an understanding of data protection issues

  • experience of statistical methodologies and data analysis techniques

  • the ability to produce clear graphical representations and data visualisations

  • strong programming languages - SQL

Desirable Skills:

  • business focussed with a strong appreciation for/background in Tech

  • experience in business intelligence and analytics platforms - Tableau

  • experience with using the delivery tool Jira

Capital One is committed to diversity in the workplace.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).