Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Business Insight Analyst
Reporting into the CTO our team is responsible for providing:
Analysis and insight on the UK Tech Performance
Producing the monthly Tech Regulatory and Governance reporting
Execute and govern the UK Tech budget and Financial Management
Programme Governance of Cross organisational Change
Ability to pay attention to detail, communicate well and be a strong business partner are essential skills for this role. We need you to not only understand the data, but be able to provide insight and analysis through clear visual, written and verbal communication.
As a business insight analyst, you'll need to:
business partner within Tech Delivery in order to produce high quality, accurate and timely reporting that effectively informs and drives the investment portfolio of the business.
identify areas to increase efficiency and automation of processes
set up and maintain automated data processes
produce and track key delivery metrics
develop and support reporting processes
monitor and audit data quality
liaise with internal customers to fully understand data content
gather, understand and document detailed customer requirements using appropriate tools and techniques
manipulate, analyse and interpret complex data sets relating to the Tech Delivery
prepare reports for internal audiences using business analytics reporting tools
create data dashboards, graphs and visualisations
mine and analyse large datasets, draw valid inferences and present them successfully to management using a reporting tool.
Experience / Essential Skills:
excellent numerical and analytical skills
knowledge of data analysis tools
familiarity with other relational databases
knowledge of data modelling, data cleansing, and data enrichment techniques
the capacity to develop and document procedures and workflows
the ability to carry out data quality control, validation and linkage
an understanding of data protection issues
experience of statistical methodologies and data analysis techniques
the ability to produce clear graphical representations and data visualisations
strong programming languages - SQL
business focussed with a strong appreciation for/background in Tech
experience in business intelligence and analytics platforms - Tableau
experience with using the delivery tool Jira
Capital One is committed to diversity in the workplace.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).