Account Strategist – Marketplaces (Retail Media)

  • Criteo
  • London, UK
  • 09/09/2020
Full time Data Science Data Analytics Big Data Statistics

Job Description

Who we areCriteo (NASDAQ: CRTO) is the global technology company powering the world’s marketers with trusted and impactful advertising. 2,800 Criteo team members partner with over 20,000 customers and thousands of publishers around the globe to deliver effective advertising across all channels, by applying advanced machine learning to unparalleled data sets. Criteo empowers companies of all sizes with the technology they need to better know and serve their customers.
What is Criteo Retail Media?Criteo’s Retail Media division provides over 200 of the world’s leading retailers and marketplaces with the technology to operate a profitable advertising business and monetisation programs. Our solutions allow them to offer a variety of offsite and onsite commerce-driven ad formats that support their ecosystem of sellers, brands and partners engage consumers at key moments.
Why work for us?We are innovative, passionate,fearless, creative, driven, and adaptable. Our core values are at the heart of who we are. We have a spontaneous and vibrant culture, and we truly believe in team spirit and collaboration.

  • 100% premium coverage of Healthcare Plan. When apples aren’t enough
  • Competitive compensation. Be fancy
  • Career advancement with global mobility opportunities. A little bit of “Je ne sais quoi”
  • Holiday policy. Because your mum misses you
  • Happy hour, snacks, arcade/game rooms. Drink. Be merry
  • Travel & reimbursement options. Until jetpacks are a thing

What will you be doing?We are seeking a highly motivated Account Strategist to join Criteo’s Retail Media Team and develop our growing portfolio of marketplace and classified customers in EMEA. The ideal candidate should have knowledge of the digital advertising ecosystem and marketplaces.The AS will be responsible for managing customer relationships with some of Europe’s leading marketplaces & classifieds, helping them grow their monetisation programs using Criteo technology. The candidate will use analytical, consultative and interpersonal skills to formulate and execute successful business support for our customers. You will develop a deep understanding of their business and seller ecosystem in order to consolidate Criteo’s position as a trusted monetisation partner.

  • Strengthen existing and create new relationships with key stakeholders to ensure customer retention, satisfaction and success
  • Grow numbers and spend of the sellers & brands using Criteo solutions e.g. Criteo Reseller Program
  • Monitor and optimise campaigns to maximise performance and yield
  • Continually analyse customer data and leverage this to deliver business reviews and identify upsell opportunities
  • Troubleshoot and resolve time-sensitive customer issues
  • Understand customer needs to spearhead the creation of custom workflows, processes and materials
  • Partner with internal teams (marketing, legal, sales, product, R&D, technical solutions) to deliver solutions and support sales efforts
  • Achieve customer advocacy and collaborate with customers on marketing and PR activity
  • Serve as an internal voice of the customer; gathering and documenting business needs

What do we need?

  • 3+ years digital media experience or marketplace experience
  • Strong written and presentation skills
  • Experience managing customer accounts
  • Ability to manage multiple projects and complex integrations
  • Strong analytical skills with ability to identify business opportunities/issues
  • Ability to forecast revenue opportunities
  • A team player with an entrepreneurial attitude and strong will to succeed
  • Have a “can-do” positive attitude and willingness to get your hands dirty within a small team environment
  • Fluent English; Turkish a bonus

At Criteo, we dare to be different. We believe that diversity fuels innovation and creates an energy that can be seen and felt all over Criteo. We champion different perspectives and are committed to creating a workplace where all Criteos are heard and feel a sense of belonging.For more information, please visit http://www.criteo.com. Find us on LinkedIn and learn more about us at Glassdoor!

  • Criteo is an equal opportunity employer.

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At Criteo, we dare to be different. We believe that diversity fuels innovation and creates an energy that can be seen and felt all over Criteo. We champion different perspectives and are committed to creating a workplace where all Criteos are heard and feel a sense of belonging.
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