Operations Data Analyst

  • Hastings Direct
  • Bexhill-on-Sea, UK
  • 02/10/2020
Full time Data Science Data Analytics Big Data Statistics

Job Description

At the heart of Telematics is Data - and this role plays a vital role in the running of the day to day operational function of our business, ensuring customers have a great experience and we maximise value from a commercial perspective.

About the role

  • Leading a team of Data Assistants ensuring they have the tools required, feel well motivated and there is a particular focus on quality
  • Leading on development and oversight of process (such as peer review) to ensure high quality in outputs
  • Leading the team to produce all manner of data support, inc. validation & business information our customer facing teams as well as completing manual work in our systems to allow us to administer aspects of our proposition
  • Compiling of key business MI and action of associated tasks that are crucial for monitoring performance, administering product obligations and support driving our trading decisions
  • To own the production and enhancement of current reports (including peers review) as well as being able to compose and manage new business information.
  • A desire to utilise telematics data to maximise value for customer and company
  • Responsible for the relationship with the wider claims teams through the analysis of our Telematics data to support the reduction of fraudulent claims and support claims where our customers may be in liability dispute with a third party

About you

  • Excellent people and communication skills
  • Planning and organisation skills are essential to meet key delivery dates and timeframes
  • Ability to interpret and identify erroneous data whilst drawing conclusions
  • Excellent attention to detail with a particular focus on quality and peer reviewing other work
  • The ability to work independently
  • Ability to motivate and lead a successful team
  • Be confident in making decisions and take responsibility
  • Experience writing code in MS access/SQL

Benefits for you

  • Highly competitive basic salary
  • Flexible working 1-2 days a week from home
  • Up to 5% bonus earning potential
  • 25 days holiday
  • Life assurance
  • Competitive pension
  • Discounted Hastings Direct products

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.Please also note that we have a thorough referencing process, which includes credit and criminal record checks