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Userlane

Userlane is a Digital Adoption Platform that helps enterprises drive value from their software and AI investments. Userlane gives enterprises a clear overview of their application landscape - showing which tools are used, how they’re used, and where digital friction exists. With the HEART analytics framework, organisations gain actionable insights into user behaviour and adoption trends, helping them identify underutilised software, measure ROI, and guide strategic investment decisions. Through real-time in-app guidance and an AI Assistant, Userlane supports employees directly within their workflows. This intelligent, contextual support helps users complete tasks efficiently, reduces support overhead, and accelerates onboarding - enabling confident collaboration between people and technology. Built for security, scale, and simplicity, Userlane helps enterprises optimise digital adoption and turn technology into tangible business outcomes. See Userlane in action: https://www.userlane.com/book-demo/
26/12/2025
Full time
Senior Product Manager (data & analytics)
Userlane London NW8, UK
About Userlane Userlane is a market-leading Digital Adoption Platform that empowers organisations to understand and improve the value of their technology investments. Working with some of the world's most recognisable enterprises, we identify and eliminate adoption barriers and produce a more engaging and productive software experience for employees. Your mission Own Application Intelligence at Userlane. You'll shape what we build across App Discovery, HEART Analytics and Portfolio Overview to help enterprise CIOs and IT leaders see where software spending delivers value and where it creates waste. You’ll work on opportunities such as: Delivering outcome-linked metrics : Evolve our HEART Analytics to connect usage data to business outcomes like cost savings, efficiency and compliance risk that enterprise executives can take action on Building for time-poor executives : Design analytics that bring insights to leaders and answers "what should I do?" not...