Brandwatch Brighton, UK
Brandwatch is a Digital Consumer Intelligence suite that combines digital, survey, social and first-party data sources with data science and AI. This enables organizations like Unilever, Walmart, and Dell to find the signal in the noise, bring market research into the digital era, and understand consumer and market trends in real time. Home to over 550 people from 30+ different nations, Brandwatch is a place that challenges, motivates and supports its diverse staff to find answers to new problems in an ever-changing social world. Better. Bolder. More Brilliant. Professional Services is a core component of Customer Success at Brandwatch. As a team, we strive to enable and advance our clients’ use of social data across their organisations by taking them from data, to insights, to actions that have a real business impact and empower our users’ long-term self-sufficiency. As we continue our global expansion, we are hiring a customer-focused Junior Social Media Analyst to join our dynamic Professional Services team in Brighton. This is an exciting opportunity that offers hands-on work and the flexibility to learn, grow, and develop in the constantly changing landscape of social intelligence. We’re looking for someone who : Loves using data to answer questions Solves problems for fun and enjoys testing limits Has a keen eye for detail Thrives on helping people Can present technical concepts in business-friendly and user-friendly language Wants to work with a wide variety of brands and use-cases Prefers a hands-on, forward-thinking approach Is comfortable working independently in a deadline-driven environment In this role, you will: Become a proficient user and advocate of the Brandwatch product suite Implement effective social media measurement solutions on behalf of Brandwatch clients Collaborate with senior colleagues to execute large, complex or novel solutions Perform quality assurance on the work of 3rd party contributors to identify and correct data quality or validity issues Attend client meetings as a subject-matter specialist, and represent your own work in a clear, engaging manner Coordinate scheduling with our top-class Project Management team Provide feedback to guide new product development You should have: 6+ months experience working independently in an office environment (or similar) Strong time-management and task-management skills Computer literacy, including experience with Microsoft/Google suites (spreadsheets, presentations, documents) and familiarity with social media platforms A degree in an analytical or business-related subject (such as marketing/market research, data analytics, business analytics, linguistics, natural sciences, computer science, engineering, economics, maths, statistics, etc.), or equivalent experience Ability to accomodate occasional domestic and international travel Authorisation to work in the UK without visa sponsorship Icing on the cake: Familiarity with social media data, social analytics platforms, or unstructured text data Familiarity with basic statistical concepts (distributions, significance, sampling) Fluency in another language (or two!) would be a bonus Our Perks: All the usual start-up temptations…cupboards bursting with snacks (a range to satisfy all taste buds), fruit boxes, drinks fridges… and of course coffee. 30 days annual leave Macbook Pro with retina display Freitag Frühstück - Communal Breakfast in the Berlin office every Friday. To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.