2 senior data scientist jobs found in London

Introduction: We are seeking an experienced Customer Operations Manager to support and help deliver the transformation of our Customer Support function into a modern Customer Experience (CX)-led organisation across EMEA and North America. This role will be hands-on, people-focused, and customer-facing, working closely with senior leadership to improve service quality, customer satisfaction, and operational efficiency. The role will play a key part in driving adoption of AI and automation within Customer Operations and improving day-to-day execution across incidents, backlog, and customer engagement. Job Description: Key Responsibilities Support the evolution from   Customer Support to Customer Experience , helping improve   CSAT and customer effort   through better processes, tooling, and communication. Lead and develop a team of Customer Operations and Support professionals, ensuring high performance, accountability, and customer focus. Act as a primary...

Analytics Manager (Data Engineering & AI) Push Gaming is a dynamic and innovative iGaming development studio specialising in creating top-quality, mobile‑optimised online casino games. With a passion for gaming and a commitment to pushing boundaries, we are dedicated to delivering exceptional experiences to players worldwide. We are looking for an experienced and collaborative Analytics Manager (Data Engineering & AI) to lead our data engineering and AI initiatives. This role will own the design, delivery, and operationalisation of data platforms, pipelines and machine learning solutions that power business insights, product intelligence and personalised player experiences. This is a hybrid leadership position designed for a highly technical visionary. You will bridge the gap between complex data engineering, advanced analytics, and executive decision-making. As a PhD-level expert, you will not just manage a team; you will architect the future of our data...