Job Description
Data Manager
Contract: Healthcare
Location: London, SW10 9NH
Hours of work: 40
Contract Type: Permanent
We are seeking a Data Manager to lead the analysis and reporting of performance data across FRC, ensuring statutory and contractual compliance.
This role will be responsible for safeguarding the integrity of audit data, performance metrics, and reporting systems, enabling robust and reliable business insight.
Job Description
We are looking for someone who can drive continuous improvement, strengthen our data environment, and support strategic decision-making.
This position is pivotal to maintaining quality assurance, mitigating risk, and enhancing operational excellence across the organisation.
Key Responsibilities
- Develop and implement data strategy, governance frameworks, and compliance processes aligned with internal and external standards
- Oversee the collection, validation, and analysis of performance and audit data
- Manage KPIs and performance metrics, producing accurate and timely reports
- Deliver clear, actionable insights to support organisational decision-making
- Maintain, develop, and improve data systems, dashboards, and reporting tools
- Conduct risk reviews and ensure all data and records are audit-ready
- Monitor and enhance data quality, integrity, and consistency across all functions
- Collaborate with stakeholders to translate complex data into accessible, meaningful insights
Professional and Personal Competencies/Qualifications
- Strong data analysis and interpretation skills with exceptional attention to detail
- Proficiency in reporting tools and dashboarding (e.g., Excel, Power BI, SQL)
- Knowledge of data governance, compliance, and regulatory standards
- Experience managing KPIs, performance metrics, and risk controls
- Excellent stakeholder management and communication skills
- Ability to improve processes and deliver accurate, timely insights
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do - https://www.uk.issworld.com/
Work Location: In person
